Frequently asked questions

Here are some of our most frequently answered questions and answers.

How much do you charge to build a website?

Unfortunately there is no single answer to this one. Websites are designed and quoted based on the needs of each project. All websites are unique and require different components, we design and develop custom websites specifically for your business. We’ll ask a lot of questions, assess your needs and give you a price quote based on that assessment. Our smallest package starts at $500. Please contact us to get the quote process started!

How long will it take to complete my website?

Our standard timeline is 3-6 weeks to complete a website but this depends on the project since the size and pace of any project is set by each client. The amount of input you can provide us during the initial stages, your feedback, how soon the content is provided - all affects the speed of completion. The functionality and revisions required will also play a role in your timeline.

Do I have to be in Australia to work with you?

Not at all! We work with clients from all around the world and can communicate by email, scheduled calls and online meetings.<

Can I update the website myself when it’s finished?

Yes of course! We love it when our clients take control of their website and learn to manage the content. You will have full access to the backend of your new WordPress website upon migration to make simple text updates, photograph changes, add new products, pricing details and more can easily be changed on your own. We do however recommend a professional (developer) to complete more complex functionality requirements. We provide hourly tutorials upon completion of your website at $125 per hour if you are interested in learning how to navigate through the backend to make minor updates independently.

Will you maintain our website for us?

We can help maintain your website, or you can do so yourself with the more minor changes, the choice is 100% up to you. We offer on-going support and site care plans whereby a monthly fee is charged to keep your website secure and up to date. You can contact us as you require updates to your website and we will provide an hourly quote based on your requests.

Do you provide website hosting and domain?

We work with a few select hosting companies to bring you the most suitable hosting plan. It’s far better having a full team handling your hosting requirements rather than a team of designers (us). We handle all the site settings, migration and setup of your website. Hosting and domain name registration will be provided as a separate service alongside your chosen website solution.

Will my website by mobile-friendly?

Absolutely! Having a mobile-friendly website is more important than ever! We work hard to ensure your website is responsive on modern devices and browsers.

How much input do I have in the website design process?

A lot! Your input and feedback is crucial to the website design and development process. We start with a lot of questions about your needs, your likes, your wants and work with you to develop just the right look and functionality. We also request you to provide sample websites before we begin your project. Remember this is your website and we need your help and direction as to your final vision. We’re a team and look forward to hearing your ideas.

Who writes the text/content for the website?

We require that you provide all of the text content for your website. You are the expert on your business, so it’s always best if it comes from you. If you need assistance, we have a copywriter on our team who can help clean up or rewrite original content for you at an additional cost of $125 per hour.

Do you only create WordPress websites?

Not at all! Whilst WordPress is a perfect fit for 90% of our clients, there are many times when only completely custom website design and development will work.

What if I need help on my site down the road?

We are only an email away! We’re here to help you as much or as little as you need, and we’ll be available even beyond the launch of your new website. We take pride in building a long term business relationship with our clients and we look forward to the opportunity of working on your future projects or growing your website further. We’ve been doing this since 1995, so we aren’t going anywhere anytime soon. Feel free to email us at hello@adsign.com.au to request a quote or ask a question about your project.

Is SEO included in my website build?

No, the build of your website does not include monthly SEO. All items that we add to your website including text, photos and video can be seen by Google but that doesn’t mean you will rank #1. We do, however, provide top notch monthly SEO services a team of specialists ready to assist with your SEO needs! You can learn more about our search engine optimization services here.

Do you work with new and small businesses?

Yes! We work with all types of businesses - new, small, to big corporations. We’re excited to work and guide new businesses who are passionate about taking their first steps into an online presence and making their vision come to life.

What is photo sourcing?

If required, we will assist you in finding free stock images from websites such as Pexels and Unsplash. Your assistance and direction will be required to find the perfect images, photographs, graphics, vectors for your website and your brand.

How do we get started?

You can get started here or contact us by email at hello@adsign.com.au with your website details (current or new project), page breakdown, and any sample websites to reference. Upon review, we will provide an estimate for your project or schedule a call to discuss further.

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